Surface Go FAQ: Everything you need to know!
Looking to learn more about Microsoft Surface Go? We've got you covered, here's our comprehensive Microsoft Surface Go FAQ that should clear up all your queries.
The thin and lightweight design of Microsoft Surface Go together with an affordable price, make it’s the most compelling Surface device to most consumers. It features a 10-inch PixelSense display with a higher resolution of 1800 x 1200 with pixels density of 217 PPI. The device shared many great features from its big brother, The new Surface Pro, including the new 165° full friction kickstand, Windows Hello support, Surface Connect port, LTE option, and rounded edge design.
It’s better to know more about this device before you make a purchase decision, and here’s our comprehensive Microsoft Surface Go FAQ that should clear up all your queries. We will try to cover all Surface Go question segments including display, battery, performance, software, and design.
- Design, Configuration & Purchasing Q&As
- Display & Screen Q&As
- Battery & Power Q&As
- Performance Q&As
- Software & Compatibility Q&As
- Miscellaneous Q&As
There are two configurations of Surface Go for consumers (Windows 10 Home in S-Mode):
- $399 for 4 GB of RAM and 64 GB eMMC
- $549 for 8 GB of RAM and 128 GB SSD
And there are two configurations of Surface Go for business (Windows 10 Pro):
- $449 for 4 GB of RAM and 64 GB eMMC
- $599 for 8 GB of RAM and 128 GB SSD
Here are all available ports on the Surface Go:
- 1 x USB type-C (version 3.1 Gen 1 with USB Power Delivery revision 3.0)
- 1 x 3.5mm headphone jack
- 1 x Surface Connect (Compatible with Surface Dock)
- 1 x MicroSDXC card reader (up to 1TB)
- 1 x Surface Go Type Cover port.
- 5.0MP front-facing camera with 1080p HD video.
- 8.0MP rear-facing autofocus camera with 1080p HD video.
Microsoft Surface Go uses the dual-core 7th Gen Intel® Pentium® Gold Processor 4415Y.
- Graphics: Intel® HD Graphics 615.
- Base Frequency: 1.60 GHz
- L3 cache: 2 MB SmartCache
- 2 cores, 4 threads
- Geekbench Score:
- Single-Core: 1,836
- Multi-Core: 3,823
Microsoft Surface Go was:
- Announced and preordered on July 10, 2018.
- Available on August 2, 2018.
For more information check:
You can charge your Surface Go in two ways:
- Use the OEM charger came with your Surface Go – Plug the charger to the power source and plug the Surface Connect connector to the charging port on the right side of Surface Go. It’s a magnet and reversible connector and it’s an official and recommended charging by Microsoft.
- Use a USB charger – The USB-C port on Surface Go supports Power Delivery 3.0 that allows you to charge the device via a USB charger.
Yes, you can. The USB-C 3.1 Gen 1 port on Microsoft Surface Go does support smart charging along with data transfer and video out capability. It supports USB Power Delivery revision 3.0 which supports 4 different power rules (5v, 9v, 15v, and 20v) with the ability to supply power up to over 45W.
For more information check:
Yes, you can play many game titles at low or medium settings. Here are some of the proof available on Youtube:
However, if you’re looking to compile more complex codes on Visual Studio or Android Studio, you might need to get a Surface Pro, Surface Laptop, or Surface Book instead.
Yes, Surface Go comes with full Windows 10. However, there are two versions of Windows 10 that available on Surface Go:
- Surface Go for consumers: comes with Windows 10 Home in S Mode.
- Surface Go for business: comes with Windows 10 Pro.
Windows 10 in S mode is a specific mode of Windows 10 that offers a familiar, productive Windows experience that’s streamlined for security and performance. By exclusively using apps from the Microsoft Store and browsing safely with Microsoft Edge, Windows 10 in S mode keeps you running fast and more secure day in and day out.
Here is how to turn off the S-Mode on Microsoft Surface Go:
- On your PC running Windows 10 in S mode, open Settings > Update & Security > Activation.
- In the Switch to Windows 10 Home or Switch to Windows 10 Pro section, select Go to the Store. (If you also see an “Upgrade your edition of Windows” section, be careful not to click the “Go to the Store” link that appears there.)
- On the Switch out of S mode (or similar) page that appears in the Microsoft Store, select the Get button. After you see a confirmation message on the page, you’ll be able to install apps from outside of the Microsoft Store.
Turning off S-Mode on Surface Go is a one-way method. You can’t turn it back on unless you do a recovery from a recovery drive.
To reset your Surface Go, plug in your Surface Go so you don’t run out of power during the refresh.
- Open Settings > Update & Security.
- Select Recovery.
- Under “Reset this PC“, select Get started.
- Choose either Keep my files or Remove everything.
- If you choose to Remove everything, you can choose to clean only the drive where Windows is installed and all drives.
- Next, you will have the option to just remove my files and remove files and clean the drive. The option to clean the drive is more secure but takes much longer. For example, if you are recycling your Surface, you should clean the drive. If you are keeping your Surface, you just need to remove your files.
- Select Reset.
Surface Go will restart and the Surface logo appears during the reset process (this can take several minutes).
- Office Mobile is free on Surface Go. Word Mobile, Excel Mobile, and PowerPoint Mobile with “core editing” functions are free on any 10.1-inches or smaller tablets. While the display size of Surface Go is exactly 10-inches, so you can download and uses Office Mobile apps for free.
- Microsoft Office 365 Home 30-days trial. Microsoft Surface Go comes with a pre-installed Office 365 Home 30-days trial, so you need to purchase a subscription to continue using the full Office suite of the trial period.
More Surface Go Resources
Make sure to check out our tips and tricks for Microsoft Surface Go here: