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Question 1

Why do you need to properly shut down your Surface Go?

Answer

Here are several reasons that you will need to properly shut down your Surface Go:

  1. Apply and install all pending firmware, drivers, and Windows updates.
  2. Refresh your laptop’s system resources for faster performance.
  3. Preventing battery drain issues.
  4. Preventing the device from overheating when kept in the bag.
Important Make sure you save all your work before you shut down your computer or you might lose your unsaved documents when you shut down your laptop.

Question 2

How to shut down your Surface Go via the Start Menu?

Answer

To shut down your Surface Go via Start Menu:

  1. Select the Start icon on the bottom left of the screen.
  2. Select the Power button next to the start menu.
  3. Select the “Shut down” button from the pop-up list.
    Shut down Surface via Start Menu
Question 3

How to shut down your Surface Go via the Power Button?

Answer

Every Surface device has a power button and you can shut down your Surface Go via the power button too. To do so:

  1. Press and hold the Power button (about 3s).
    Surface Go Power Button
  2. Wait until you see the message “Slide to shut down your PC”.
    Slide to shut down your PC
  3. Use your finger to slide the lock screen down to shut down your device
  4. Or use your mouse pointer to click, hold, and move the lock screen down to shut down your device.
Note If you want to go back without shutting down your device, press any key or just slide the lock screen up to go back.

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