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How to properly shut down a Surface Book 3?

BY Evan Forrest Last updated Jan 2, 2021

Question #1:

Why do you need to properly shut down your Surface Book 3?

Answer:

Here are several reasons that you will need to properly shut down your Surface Book 3:

Apply and install all pending firmware, drivers, and Windows update.
Refresh your laptop’s system resources for faster performance.
Preventing battery drain issues.
Preventing device overheating when keeping in the bag.

Important Make sure you save all your works before you shut down your computer or you might lose your unsaved documents when you shut down your laptop.

Question #2:

How to shut down your Surface Book 3 via Start Menu?

Answer:

To shut down your Surface Book 3 via Start Menu:

Select the Start icon on the bottom left of the screen.
Select the Power button next to the start menu.
Select the “Shut down” button from the pop-up list.

Question #3:

How to shut down your Surface Book 3 via Power Button?

Answer:

Every Surface device has a power button and you can shut down your Surface Book 3 via the power button too. To do so:

Press and hold the Power button (about 3s).
Wait until you see the message “Slide to shut down your PC”.
Use your finger to slide the lock screen down to shut down your device
Or use your mouse pointer to click, hold, and move the lock screen down to shut down your device.

Note If you want to go back without shutting down your device, press any key or just slide the lock screen up to go back.

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COMMENTS

Let us know what you think!

We appreciate hearing your thoughts, questions, and ideas about “How to properly shut down a Surface Book 3?”.

Loren Amelang says:

August 24, 2021 at 4:46 pm

> “Wait until you see the message “Slide to shut down your PC”.”

Has Microsoft changed how this works recently (August 2021)? I have the original Surface Book, and had never seen this screen. Mine was set to hibernate on a power button press, and it always just did. Suddenly this week it shows this screen for a few seconds and then just crashes – no crash dump, nothing in the logs, just gone. Takes several long presses of the power button to recover, and the log just says “The previous system shutdown at 7:19:05 PM on 8/19/2021 was unexpected.” Sometimes it adds “The WinFsp.Launcher service terminated unexpectedly” when a reboot attempt fails.

If I set the power button to “Sleep” or “Do Nothing”, it shuts down on a button press, and doesn’t crash. If I hibernate from the Win->Power->Hibernate menu item it hibernates properly.

Last update: August 10, 2021—KB5005033
Hmmm…
It includes:
Power.Settings.Button.ppkg,Not versioned,31-Jul-2021,17:56,”5,727″
Power.Settings.Control.ppkg,Not versioned,31-Jul-2021,17:55,”6,916″
Power.Settings.Graphics.ppkg,Not versioned,31-Jul-2021,17:55,”5,833″
Power.Settings.Sleep.ppkg,Not versioned,31-Jul-2021,17:55,”7,254″

Maybe they did change something? And no longer support the original Surface Book?

Reply