Surface Pro 7 Tip: Downloading Surface Pro 7 Recovery Image

Microsoft Surface Pro lineup is getting better and better in every generation upgrade. The new Surface Pro 7 packs a lot of improvements over its predecessors especially the new long-awaited USB Type-C port. It’s now twice as fast as previous generations with the new 10th Gen Intel Ice Lake processors. On top of that, it also comes with a new fast-charging feature, dual far-field studio mics, and improved Windows Hello camera.

Microsoft Surface Pro 7 is also easy to troubleshoot and get supports. It comes with a recovery partition, which allows you to reset your Surface back to factory settings whenever you want. However, in case you can’t reset your Surface Pro 7 with the existing recovery partition or it has been deleted, you can use a USB recovery drive instead. On the other hand, to create a recovery drive, you will need to have the official recovery image specifically for your Surface Pro 7 model.

In this tutorial, we will walk you through step-by-step how to download the latest official recovery image for your Surface Pro 7.

Table of contents

Note There are two pieces of information that need to know when you want to download a correct recovery image for your Surface Pro 7.

  1. Surface Model: Surface Pro 7.
  2. Serial number: 12-digit number located under the kickstand.

1 How to download Surface Pro 7 recovery image

To download Microsoft Surface Pro 7’s recovery image without Signing in.

  1. Go to Download a recovery image page on Surface support site.
  2. Scroll down to “Select your Surface device” section.
  3. Select Surface Pro 7 from the product list.
  4. Enter the device’s Serial number located under the kickstand.
  5. Then click Continue.
    Download Surface Pro 7 Recovery Image Step 1
  6. If you type a correct serial number, it will show up a correct version of the recovery image made specifically for your device’s model. Click Download recovery image.
    Download Surface Pro 7 Recovery Image Step 2
  7. Click Save to start downloading. By default, it will be saved to your computer’s Downloads folder.

Troubleshooting Tips

Some people unable to download the recovery image when they try to click the provided Download recovery image link. In general, this issue is caused by the browser’s pop-up blocking feature. To fix this:

  1. Microsoft Edge: Make sure you allow pop-up requested from the site when you click download. Click Always allow.
    Download Surface Recovery Image - Edge Popup
  2. Google Chrome: Make sure to notice the pop-up blocking notification in the address bar, Allow the pop-up request and try to download again.
    Download Surface Recovery - Enable Chrome Popup