Microsoft Surface Pro lineup is getting better and better in every generation upgrade. The Microsoft Surface Pro 6 comes with an 8th Gen Intel® quad-core processors, better graphics performance, and a new classic black design. It’s a great device for students and enterprise customers.
Microsoft Surface Pro 6 is also easy to troubleshoot and get supports. It comes with a recovery partition, which allows you to reset your Surface back to factory settings whenever you want. However, in case you can’t reset your Surface Pro 6 with the existing recovery partition or it has been deleted, you can use a USB recovery drive instead. On the other hand, to create a recovery drive, you will need to have the official recovery image specifically for your Surface Pro 6 model.
In this tutorial, we will walk you through step-by-step how to download the latest official recovery image for your Surface Pro 6.
Table of contents
- Option 1 – Download Surface Pro 6 Recovery Image without Signing In
- Option 2 – Download Surface Pro 6 Recovery Image with Microsoft Account
- How to reset your Surface Pro 6 with the Recovery Image
- Troubleshooting Tips
There are two pieces of information that need to know when you want to download a correct recovery image for your Surface Pro 6.
- Surface Model:Â Surface Pro 6.
- Serial number: 12-digit number located under the kickstand.
1 Option 1 – Download Surface Pro 6 Recovery Image without Signing In
To download Surface Pro 6 recovery image without Signing in.
- Go to Download a recovery image page on Surface support site.
- Under “Select your Surface device” section, click Continue without Signing in.
- Select Surface Pro 6, and enter your device’s Serial number. Then click Continue.
- If you type a correct serial number, it will show up a correct version of recovery image made specifically for your device’s model. Click Download recovery image.
- Click Save to start downloading. By default, it will be saved to your computer’s Downloads folder.
2 Option 2 – Download Surface Pro 6 Recovery Image with Microsoft Account
If you have already registered your device with your Microsoft account, you can use this option to quickly download the image without retyping the serial number again.
- Go to Download a recovery image page on Surface support site.
- Under “Select your Surface device” section, click Sign in.
- Select the device you want to download from the list of registered devices, and click Continue.
- Now you can download by just click on Download recovery image.
3 How to reset your Surface Pro 6 with the Recovery Image
We’ve already made a tutorial on how to reset a Surface 3 from the downloaded recovery and the procedures are the same for Surface Pro 6. For more information please check the guide here:
Troubleshooting Tips
Some people unable to download the recovery image when they try to click the provided Download recovery image link. In general, this issue is caused by the browser’s pop-up blocking feature. To fix this:
- Microsoft Edge: Make sure you allow pop-up requested from the site when you click download. Click Always allow.
- Google Chrome: Make sure to notice the pop-up blocking notification in the address bar, Allow the pop-up request and try to download again.
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OK so what do you do after you download the files?
You can check this: https://surfacetip.com/reset-surface-using-usb-recovery-drive/