Surface Pro 6 Tip: How to download the official recovery image

In this article, we will show you how to download Surface Pro 6's official Recovery Image, in case you want to create a USB recovery drive for resetting your device.

Surface Pro 6 Tip: Downloading Surface Pro 6 Recovery Image

Microsoft Surface Pro lineup is getting better and better in every generation upgrade. The Microsoft Surface Pro 6 comes with an 8th Gen Intel® quad-core processors, better graphics performance, and a new classic black design. It’s a great device for students and enterprise customers.

Microsoft Surface Pro 6 is also easy to troubleshoot and get supports. It comes with a recovery partition, which allows you to reset your Surface back to factory settings whenever you want. However, in case you can’t reset your Surface Pro 6 with the existing recovery partition or it has been deleted, you can use a USB recovery drive instead. On the other hand, to create a recovery drive, you will need to have the official recovery image specifically for your Surface Pro 6 model.

In this tutorial, we will walk you through step-by-step how to download the latest official recovery image for your Surface Pro 6.

There are two pieces of information that need to know when you want to download a correct recovery image for your Surface Pro 6.

  1. Surface Model: Surface Pro 6.
  2. Serial number: 12-digit number located under the kickstand.

1 Option 1 – Download Surface Pro 6 Recovery Image without Signing In

To download Surface Pro 6 recovery image without Signing in.

  1. Go to Download a recovery image page on Surface support site.
    2 Options to download Surface Recovery Image
  2. Under “Select your Surface device” section, click Continue without Signing in.
  3. Select Surface Pro 6, and enter your device’s Serial number. Then click Continue.
    Choose Surface Pro 6 and enter serial number
  4. If you type a correct serial number, it will show up a correct version of recovery image made specifically for your device’s model. Click Download recovery image.
    Download Surface Pro 6 Recovery Image
  5. Click Save to start downloading. By default, it will be saved to your computer’s Downloads folder.
    Confirm Download Surface Pro 6 Recovery Image

2 Option 2 – Download Surface Pro 6 Recovery Image with Microsoft Account

If you have already registered your device with your Microsoft account,  you can use this option to quickly download the image without retyping the serial number again.

  1. Go to Download a recovery image page on Surface support site.
    2 Options to download Surface Recovery Image
  2. Under “Select your Surface device” section, click Sign in.
  3. Select the device you want to download from the list of registered devices, and click Continue.
    Download Surface Pro 6 Recovery Image with Microsoft Account
  4. Now you can download by just click on Download recovery image.
    Download Surface Pro 6 Recovery Image

Troubleshooting Tips

Some people unable to download the recovery image when they try to click the provided Download recovery image link. In general, this issue is caused by the browser’s pop-up blocking feature. To fix this:

  1. Microsoft Edge: Make sure you allow pop-up requested from the site when you click download. Click Always allow.
    Download Surface Recovery Image - Edge Popup
  2. Google Chrome: Make sure to notice the pop-up blocking notification in the address bar, Allow the pop-up request and try to download again.
    Download Surface Recovery - Enable Chrome Popup