Microsoft Surface Laptop FAQs: Everything you need know!

Looking to learn more about Microsoft Surface Laptop? We've got you covered, here are our comprehensive Microsoft Surface Laptop frequently asked questions that should clear up all your queries.

Microsoft Surface Laptop FAQs

Microsoft finally releases its traditional laptop form factor for those consumers who need a simple lightweight claim shell laptop for everyday uses. It’s called Surface Laptop. It comes with four rich colors with the luxurious Alcantara covered keyboard for a warm palm rest. From the vibrant 13.5″ PixelSense™ Display to high-performance 7th-generation Intel® Core™ processor and incredible 14.5 hours of battery life, it’s a perfect laptop for students, developers, and business users.

It’s better to know more about this device before you make a purchase decision, and here is our comprehensive Microsoft Surface Laptop frequently asked questions that should clear up all your queries. We will try to cover all Surface Laptop question segments including display, battery, performance, software, and design.

  1. Surface Laptop Design, Configuration & Purchasing Q&As
  2. Surface Laptop Display & Screen Q&As
  3. Surface Laptop Battery & Power Q&As
  4. Surface Laptop Performance Q&As
  5. Surface Laptop Software & Compatibility Q&As
  6. Surface Laptop Comparison Q&As
  7. Surface Laptop Miscellaneous Q&As

1 Surface Laptop Design, Configuration & Purchasing Q&As

1How much does a Surface Laptop cost?

There are three processor configurations of Surface Laptop:

  • Intel Core m3
    $799 - 4GB/128GB
    Available later on February 2, 2018.
  • Intel Core i5
    $999 - 4GB/128GB$1299 - 8GB/256GB
  • Intel Core i7
    $1599 - 8GB/256GB$2199 - 16GB/512GB
2What are the dimensions of the Surface Laptop?
Microsoft Surface Laptop has dimensions of:

  • Back 12.13” x 8.79” x .57” (308.02mm x 223.2mm x 14.47mm) (WxDxH)
  • Front 12.13” x 8.79” x .39” (308.02mm x 223.2mm x 9.93mm) (WxDxH)
3How much does the Surface Laptop weight?
Microsoft Surface Laptop is weight at 2.76 lbs (1.25 kg).
4What ports are on the Surface Laptop?

Here are all available ports on the Surface Laptop:

  1. 1 x Full-size USB 3.0
  2. 1 x Mini DisplayPort
  3. 1 x 3.5mm headphone jack
  4. 1 x Surface Connect (Compatible with Surface Dock)
5Does Surface Laptop have a camera?
Yes, there is one camera on Surface Laptop:

  1. 720p HD front-facing video camera.
6What processor is in the Surface Laptop?

Microsoft Surface Laptop has three processor configurations:

  1. 7th Gen Intel® Core™ m3-7Y30
    1. Graphics: Intel® HD Graphics 615.
    2. Base Frequency: 1.00 GHz
    3. Max Turbo Frequency: 2.60 GHz
    4. Cache: 4 MB
    5. 2 cores, 4 threads
  2. 7th Gen Intel® Core™ i5-7200U
    • Graphics: Intel® HD Graphics 620.
    • Base Frequency: 2.10 GHz
    • Max Turbo Frequency: 3.10 GHz
    • Cache: 3 MB SmartCache
    • 2 cores, 4 threads
  3. 7th Gen Intel® Core™ i7-7660U
    • Graphics: Intel® Iris™ Plus Graphics 640.
    • Base Frequency: 2.50 GHz
    • Max Turbo Frequency: 4.00 GHz
    • Cache: 4 MB
    • 2 cores, 4 threads
7Does Surface Laptop include pen?
No, Surface Laptop doesn’t include a Surface Pen out of the box. You will need to purchase separately or use old Surface Pens from previous models. The latest Surface Pen costs about $100 which supports 4,096 levels of pressure and tilts support.
8Does the new Surface Laptop come with a keyboard?
Yes, the Surface Laptop keyboard is integrated into the device and can’t be detached.
9When was Surface Laptop release?

Microsoft Surface Laptop was:

  • Announced and preordered on May 2, 2017
  • Available on June 15, 2017.
10Can you upgrade RAM on Surface Laptop?
No, you can’t upgrade your Surface Laptop RAM as it was soldered directly onto the motherboard.
11Is the Surface Laptop fanless?
Yes, and no. It depends on what’s Surface Laptop configuration you have:

  • Surface Laptop with Intel Core m3 is fanless.
  • Surface Laptop with Intel Core i5 have a fan.
  • Surface Laptop with Intel Core i7 have a fan.

2 Surface Laptop Display & Screen Q&As

12What size is Surface Laptop’s display?
Surface Laptop has a 13.5-inch PixelSense™ Display.
13What is the resolution of Surface Laptop?
Surface Laptop has a resolution of 2256 x 1504 and a pixel density of 201ppi (pixels per Inch).

For more information, check:

14Does Surface Laptop need a screen protector?
Even Microsoft Surface Laptop’s screen is made of Corning Gorilla Glass 3, it still prone to scratches. You’d better pick one up for your Surface Laptop to protect it from scratches.
15What is the default Surface Laptop display scaling?
Micorosft Surface Laptop has a default display scaling of 150%.
16What is the aspect ratio of Surface Laptop?
Surface Laptop has a 3:2 aspect ratio.

3 Surface Laptop Battery & Power Q&As

17How long does the Surface Laptop last?
Microsoft Surface Laptop last 14.5-hours of battery life of local video playback tested by Microsoft.
18What is the battery capacity of Microsoft Surface Laptop?
Microsoft Surface Laptop has a battery capacity of 45.2 Wh (5,970 mAh, 7.57V). For more information check:
19How do I charge my Surface Laptop?

You can charge your Surface Laptop by using the OEM charger came with your Surface Laptop – Plug the charger to the power source and plug the Surface Connect connector to the charging port on the right side of Surface Laptop. It’s a magnet and reversible connector and it’s an official and recommended charging method by Microsoft.

20Can I charge Surface Laptop via USB?

No, USB port on Surface Laptop is used for data transfer only.

4 Surface Laptop Performance Q&As

21Can Microsoft Surface Laptop run Photoshop?
Absolutely yes. Microsoft Surface Laptop equipped with the latest 7th Gen Intel® Core™ processors combined with Intel® HD Graphics is powerful enough to handle most tasks available on Photoshop.

22Can the Surface Laptop run games?

Yes, you can play many game titles at low or medium settings.

23Can you code or programming on Surface Laptop?
For writing code, Microsoft Surface Laptop is more than powerful enough to handle most code editor such as VS Code, Atom, or Notepad++. Combined with its great tactile keys, it’s a perfect mobile development machine you want to have. It’s also capable of compiling complex codes on Visual Studio or Android Studio as well.
24Is Surface Laptop 64-bit?
Yes, Microsoft Surface Laptop uses the 7th Gen Intel® Core™ processors which supports 64-bit instruction and it does come with a 64-bit version of Windows 10.
25Is Surface Laptop good for drawing?
Yes, drawing is really smooth on most apps such as Adobe Photoshop, Windows Ink, Sketchable, Bamboo Ink, OneNote, and more. It supports the latest Surface Pen with 4,096 levels of pressure and tilts support. However, since the screen can’t be detached and can’t lay down to a lower angle, it’s not recommended for professional uses.
26Is Surface Laptop good for students?
Yes, it is. With Surface Laptop, you can take advantages of all kind of note taking including typing, drawing, and touch.
27Will Surface Laptop run Office?
Yes, Surface Laptop comes with a Microsoft Office 365 30-days trial. Office apps will run smoothly on Microsoft Surface Laptop.
28Will Surface Dock work with Surface Laptop?
Yes, Microsoft Surface Laptop works smoothly with Surface Dock via Surface Connect port.

5 Surface Laptop Software & Compatibility Q&As

29Does Surface Laptop run Windows 10?

Yes, it does. Surface Laptop shipped with a full version of Windows 10 S.

30Can you download apps on Surface Laptop?
Yes, you can. You can download safe and Microsoft verified apps and games from Microsoft Store. Since it shipped with Windows 10 S, you will need to switch to Windows 10 Pro in order to install and run traditional desktop software.
31Does Surface Laptop run full Windows?

No, Surface Laptop comes with a streamlined version of Windows 10 for superior performance and security. It’s called Windows 10 S. However, you can switch to Windows 10 Pro for free from Windows Store.

32How do I reset my Surface Laptop?

To reset your Surface Laptop, plug in your Surface Laptop so you don’t run out of power during the refresh.

  1. Open Settings > Update & Security.
  2. Select Recovery.
  3. Under “Reset this PC“, select Get started.
  4. Choose either Keep my files or Remove everything.
  5. If you choose to Remove everything, you can choose to clean only the drive where Windows is installed and all drives.
  6. Next, you will have the option to just remove my files and remove files and clean the drive. The option to clean the drive is more secure but takes much longer. For example, if you are recycling your Surface, you should clean the drive. If you are keeping your Surface, you just need to remove your files.
  7. Select Reset.
    Surface Laptop will restart and the Surface logo appears during the reset process (this can take several minutes).
33Is Microsoft Office free on Surface Laptop?
No, the 13.5-inch Surface Laptop comes with a free Office 365 30-days trial, and you need to purchase a subscription to continue using the full Office suite when the trial period ended.

34Does Surface Laptop need antivirus?
In most cases, you don’t need a third-party antivirus. Windows 10 on Surface Laptop has a built-in Windows Defender for virus and threat protection out of the box. It’s free and receives definition updates regularly via Windows Update.

6 Surface Laptop Comparison Q&As

35What is the difference between Surface Laptop and Surface Book?
36What is the difference between Surface Laptop and Surface Pro 5?
37What is the difference between Surface Laptop and Surface Pro 4?
38What is the difference between Surface Laptop and Surface Pro 3?
39What is the difference between Surface Laptop and 2017 13-inch Apple MacBook Pro?

7 Surface Laptop Miscellaneous Q&As

40Is Surface Laptop a tablet or a laptop?
It’s a 100% laptop form factor.
41What is the company that makes Surface Laptop?
Surface Laptop is a product among other Surface-branded products that are made by the Microsoft company.
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